Right now, it feels noisy, there is so much for the comms profession to work through to help their leaders communicate through this latest round of lockdown in the UK. They are balancing the message of calm reassurance, creating the energy to help organisations adapt quickly, again, and take a thorough approach to interpret the latest restrictions and what the impact will be for business and colleagues. The most adaptable businesses will find a way through. It is a challenge for the most experienced and adept leadership and comms teams.
“Let’s also introduce a little bit of friction into teams. Let’s allow people to have different opinions and a few disagreements Because ultimately, the result will be a better decision or a better outcome. But how do we do that? How do we continue to motivate and lead people who are individuals, people who have different values? To me the answer is sticking to the purpose, and the mission of the organization, and the values of the organization and making sure that every time you talk about a direction of the company or a direction of the team, that we weave in those values. This is the reason we are doing it, this is the reason you joined and yes your contribution is different, but it is serving the bigger mission, the bigger direction of travel, of our team, our organization.”
‘if you successfully close the gap between employees and leaders by nurturing that psychological safety, you can increase things like productivity, the quality of work that’s done, and even the rate of innovation within a business.’
This is a transcript of a podcast from The Inclusive Growth Show by Toby Mildon. Welcome to the Inclusive Growth Show with Toby Mildon, future-proofing your business by creating a diverse workplace. Toby Mildon: Hello and welcome to this episode of the Inclusive Growth Show. Today I’m joined by Michael Vela, and Michael is the […]
Luke O’Mahoney building employee experience and culture that allows people to be the best version of themselves
“I started really opening my eyes, this human affairs approach that I’d been really longing for, I suppose, because in my previous roles and being very much encouraged to focus on numbers and outputs that were that were more tangible and less related to human experience, I suppose. And my longing has been to get into an environment where I could help the impact and drive change within people.”
“it’s continuing to be intentional about understanding better in learning more about others and and what their point of view is and their experiences. And we were talking earlier about how the George Floyd murder occurred. And there was a big reaction for many of us. And then the conversation says start to slow down. And I want to be intentional about it takes time to absorb some of what has happened throughout. So, so long as we start to unveil one thing and learn about systemic racism. There’s so much to do today that it just you just I just, I personally want to keep having the conversation so that I can be I can keep learning from it. And not just Oh, check. I had the talk. I did. I read the book at the time because or I had to I read the blog or that it just takes time for me.”
Vivian Acquah is all about the holistic way of sustainable employability, called workplace wellness. For her, this is the way to work on a healthy culture at work. She made a promise to her son to help make the world a sustainable place by advocating for a healthy workplace where people can thrive. She has created Amplify DEI, bringing 70 speakers from across the world together to explore DEI.
People Champion Julie Turney: “I want to be the opposite of those people that I’ve encountered who have caused me pain at some point in my life.
What I have to offer people is bigger than restricting myself to one company, and working for that company for the rest pf my life, and knowing that every single person that I touch, no matter where I am, no matter who they are, that I have something valuable to offer that is going to change someone’s life.”
Truly Hue-man Conversations are a series meant to amplify the voices of individuals not from the dominant culture. In this conversation Cordelia Gaffar, Eric J. Henderson, and Elizabeth Lembke discuss fear, bliss, love, and drawing on the wisdom in the works of Dr. Seuss.
In my last couple of roles, I was lucky to spend quality time with the team before I officially joined. In my last role, for three months, I spent one day a week in their offices getting to know them and more importantly, letting them get to know me.
Why was this so important? A new boss in an organization is a scary thing. Allowing people to really get to know me is the only road to building trust. While this might sound self-centered, it is actually not. In Frei’s words, ring one is ‘It’s not about you.’
‘for your company and beyond, is culture and here, the thing about culture, not only everywhere where strategy is silent, culture tells us what to do. But think about all the people that interact with the stress with the culture of our organisation. Everyone in the company, every customer, every stakeholder, every investor, we reach so many more people with culture than we do with everyone else. And that’s the last dream of empowerment leadership.’
A life-long cowgirl, writer, professor, and a licensed psychotherapist, Beth Killough is the owner of The Circle Up Experience, a consulting firm which provides leadership training and culture development to corporations, universities, teacher groups, first responders, and non-profit organizations. Circle up has trained thousands of leaders all over the country and has designed long-term culture programs to transform workplace relationships.
After four years of studying various tribes in Papua New Guinea and South America and so on, I became kind of really less interested in the Exotica and more interested in the anthropology that was happening in big cities, urban anthropology, because it became clear to me that actually a lot of the things that we go out, to study out there are actually processes that occur in here in the world we’re in and anthropology is really fantastic for me to just take that skill set and apply it to the modern world, the city world that that I’m part of…maybe there’s a dotted line somewhere from there to the world of recruiting because, you know, it is about finding the right organisation, the right fit, why do certain businesses or groups of people within those businesses behave in this way? And that’s an enduring fascination for me
Doing the Work: Who do I think I am to be organising anti-racism discussions as a privileged white woman?
Most of what I did was “Salvation by Bibliography.” I am embarrassed to admit it. I read the right books, I watched the right films, I cried sincere white tears at the injustices that were happening all around me. And then I went back to living my privileged life, one where I could choose to take a stand on my own terms and where I could compartmentalise and therefore often ignore anti-black racism when it wasn’t confronting me directly. I was the typical “nice white lady,” well-intentioned and well-meaning, who could speak against white privilege while enjoying the benefits of it. My silence with other white people made me complicit.
As a former CEO confident that I embodied the perfect balance of emotional intelligence and innovative leadership, it never occurred to me that there could be unspoken issues that never arose in team conversations. How many times did we ask for feedback? How many ways did we offer opportunities to people to speak their minds? How many one to one meetings did I hold where I encouraged the individual to feel comfortable to speak openly? How could any CEO be as approachable and empathetic as I was?
So I made not only a change in a career. I also took the opportunity to gender transition at the same point. So some people say that is crazy. 52 years old, junking your entire life career and startup new. I also junked my entire life, gender as well. So, couple that with the challenges of our family… my passion was inclusion, around belonging around trying to make a better place, or mainly at the time people like myself, trans people to thrive.
‘The problem wasn’t I’d given a bad order, the problem was, I was the one giving orders…The best way to organize humans to achieve greatness is to create a structure where each person in the team is internally motivated. And they are striving for greatness, not avoiding errors. In other words, it’s not playing to lose, it’s play to win. It’s got to come from within with the job of the leader here is to create the structure, the language and the direction.’
“I’ve called the book Inclusive Growth, because I believe that when organizations are inclusive and they are able to attract and retain diverse talent that they are able to grow they are better performing businesses. They are able to break into new markets, they’re able to recruit more people, whenever growth represents that they’re able to do it if they can do it in a much more inclusive way. So we talked about that in the first step of clarity.”
About psychological safety: “I was looking to show that better teams made fewer mistakes. And I was studying this in the healthcare setting. And instead, what I found was it looked like according to a well validated survey, measure of teamwork and team effectiveness, that better teams were making more mistakes.”
Cali Williams Yost helps organisations to increase productivity and innovation and thereby build dynamic, future-ready cultures. “It (the current crisis) has got rid of these artificial barriers that we have put around these different parts of our lives. It opens up the door to realise we are all in this together, what’s your specialness that you are bringing to the table and let me show you mine,” says Yost, flexible working expert.